Visitor terms and conditions



1. All persons who have accepted the invitation of the Organiser to visit the event, as well as those who have registered at the event, agree to these Rules and undertake to comply with them.

2. The basis for entering the exhibition is a ticket / badge or an invitation from the Organiser.

3. Secondary access to the exhibition takes place upon presentation by the visitor of a bracelet (only for InterCHARM and INTERCHARM Professional) and a ticket / badge or invitation.

4. Sale of online tickets, cash tickets, invitations, as well as badges to any third parties is prohibited.

5. At the event, visitors are not allowed to trade, distribute any promotional and informational products, conduct presentations, demonstrations, campaigns and any other promotional activities.

6. It is prohibited to be in the condition and in the form that does not correspond to the business nature of the event and generally accepted standards of morality, as well as to perform actions that violate public order.

7. In case of violation of these Rules, the Organiser has the right, without any compensation, to refuse the person who committed the violation to enter the territory of the event or to require such person to leave this territory.

8. The visitor is obliged to monitor their belongings and not to leave them unattended. The Organiser is not responsible for items lost in any way, including as a result of illegal actions of third parties, and items left unattended.

9. Responsibility for compliance with current legislation of the Russian Federation in the implementation of trade at the exhibition shall be borne by the exhibitors engaged in trade.




By marking “I agree with Visitor terms and conditions” in the visitor’s registration form, I give my consent to RELX LLC (hereinafter the personal data operator) to process my personal data in the manner and amount specified below in the Table:

Purpose of processing personal data

The list of personal data for the processing of which consent is given

The transfer of personal data is permitted to the following third parties

1. Storage of received PD

2. Implementation of email and sms mailings

3. Payment processing

  • Full Name;
  • E-mail address;
  • Postal address;
  • Contact phone number;
  • Company name;
  • Position (Job Title).
  •, Inc. (Exact Target)
  • ECOMZ Holding Limited (Unisender)
  • Payonline Systems LLC
  • Mail.Ru LLC
  • Trader Software LLC (SimpleCloud)
  • APR Postline LLC
  • Facebook, Inc.

This consent is valid until the processing objectives are achieved, and may be withdrawn at any time upon my written request.






The following terms and definitions are used in this document:

Automated processing of personal data - Processing of personal data using computer technologies.

Blocking of personal data - Temporary interruption of personal data processing (except for the cases when processing is necessary to amend the personal data).

Personal data system - The personal data contained in the databases and the information technologies and technical means ensuring their processing.

Depersonalisation of personal data - Actions as a result of which it becomes impossible to assign personal data to a particular subject without additional information.

Personal data processing - Any action (operation) or a set of actions (operations) made with personal data using or without using automation aids, including collection, recording, classification, accumulation, storage, clarification (updating, modification), retrieval, use, transmission (distribution, submission, access), depersonalisation, blocking, deletion, destruction of personal data.

Operator - A governmental body, municipal authority, juridical or physical person which organises and/or carries out, independently or jointly with other persons, personal data processing and determines purposes of personal data processing, scope of personal data to be processed, actions (operations) made with personal data.

Personal data - Any information related to an individual (personal data subject) who is identified or may be identified directly or indirectly.

Disclosure of personal data - Actions aimed at disclosing personal data to a certain person or group of persons.

Cross-border transmission of personal data - Transmission of personal data to the territory of a foreign state, to a governmental body of a foreign state, to a foreign individual or legal entity.

Diffusion of personal data - Actions aimed at disclosing personal data to an undefined group of persons.

Destruction of personal data - Actions as a result of which the recovery of personal data content in the personal data information system becomes impossible and/or a result of which physical media of personal data are destructed.



This Personal Data Treatment and Protection Policy (hereinafter referred to as "the Policy") was developed in accordance with Article 18.1 of Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data" and is a basic internal regulatory document of RELX Limited Liability Company (hereinafter referred to as "the Company") which determines its main activities in the field of treatment and protection of personal data (hereinafter "PD") of which the Company is an operator.

The policy was developed to implement the legal requirements concerning treatment and protection of PD and is aimed at ensuring the protection of peoples' and citizens' rights and freedoms upon processing of their PD by the Company.



The Company processes PD fairly and in compliance with the laws, solely for the achievement of concrete, preliminarily defined and legal purposes. Only PD required for the defined goals are processed. The content and the scope of PD processed by the Company meet the stated goals of their processing; no redundancy of processed PD is allowed.

Upon processing of PD in the Company, their accuracy, sufficiency and, if necessary, their relevance for the purposes of PD processing are ensured. The Company takes the necessary measures (ensures that they are taken) for the deletion or updating of incomplete or incorrect PD.

Storage of PD in the Company is performed in such a form that allows to determine the PD subject for no longer than required by the purposes of PD processing, unless a term for PD storage is set by the federal law or by an agreement to which the PD subject is a party, beneficiary or guarantor. The processed PD are destroyed or depersonalised after the purposes of their processing have been achieved, or if the achievement of such purposes is no longer required, unless otherwise provided for by the federal law.

The purposes of processing, the composition and the content of PD, and the categories of PD subjects whose data are processed by the Company are specified in the Company's PD processing notice sent to the authority competent for the protection of PD subjects' rights (Federal

Service for Supervision of Communications, Information Technology, and Mass Media (Roskomnadzor)), and are updated if any changes in them occur.

During its activity the Company may provide and (or) delegate PD processing to another entity, with the PD subject's consent, unless otherwise required by the federal law. A mandatory condition for the provision and (or) delegation of PD processing to another entity is the parties; obligation to ensure the confidentiality and safety of PD upon their processing.

The Company does not publish the subject's PD on publicly accessible sources without the subject's prior consent.

In the course of its activity the Company may transmit PD across the border to foreign countries, to the government authorities of other countries, to foreign individuals or legal entities. Issues related to ensuring proper protection of PD subjects' rights and safety of their PD upon cross-border transmission have the highest priority for the Company, and are resolved in accordance with the laws of the Russian Federation on PD processing.

Cross-border transmission of PD to other countries which do not ensure proper protection of PD subjects' rights is performed only with the PD subjects' written consent to cross-border transmission of their PD or under an agreement to which the PD subject is a party, as well as in other cases provided for by the laws.



The content and scope of the personal data processed by the Company for each subject, and the purposes, storage term and legal grounds for the processing are specified in the "Lost of Personal Data Processed by RELX LLC".



4.1. Personal Data Subjects' Consent to Processing of Their Personal Data

Personal data subjects decide on the provision of their personal data and give their consent to processing of such data freely, voluntarily and for their own interest. Personal data subjects or their representatives may give their consent to personal data processing in any form allowing to confirm its receipt, unless otherwise provided for by the federal laws.

The Company bears the obligation to prove the receipt of the personal data subjects' consent to personal data processing or to prove the existence of the grounds specified in Law 152-FZ.

4.2. Personal data subjects' rights

The personal data subjects have the right to receive from the Company information concerning the processing of their personal data, unless such right is not restricted under the federal laws. The personal data subjects shall have the right to demand that the Company update, block or destroy their personal data if the personal data are incomplete, obsolete, incorrect, were received illegally or are not necessary for the stated purposes of processing, and to take the measures provided for by the laws for the protection of their rights.

The processing of personal data to promote products, works and services in the market by making direct contact with a potential customer by means of communication, or for political solicitation, is allowed only with the prior consent of the personal data subject. The stated processing of the personal data shall be considered as carried out without preliminary consent of the personal data subject, unless the Company proves that this consent was obtained.

The Company shall immediately discontinue processing of the personal data for the above-mentioned purposes on the demand of the personal data subject.

It shall be prohibited to make decisions giving rise to legal consequences with regard to the personal data subjects or otherwise affecting their rights and legal interests on the basis of only automated processing of the personal data, except for the cases provided for by the federal laws, or with the personal data subjects' written consent.

If the personal data subjects think that the Company carries out processing of their personal data in violation of the requirements of Law 152-FZ or otherwise violated their rights and freedoms, the personal data subjects shall have the right to file an appeal against the Company’s acts or omissions to the competent body for protection of the personal data subjects' rights, or to file a lawsuit.

The personal data subjects shall have the right to protection of their rights and legal interests and to reimbursement of the losses and/or compensation for the moral damage in a judicial proceeding.



To ensure the protection of PD upon their processing, the Company shall autonomously determine the list of measures necessary and sufficient for the performance of its legal obligations in connection with the processing and protection of PD. Such measures shall include:

— appointment of a person in charge of the PD processing;
— issue of documents determining the Company's policy in respect of PD processing, internal regulations on PD processing, and internal regulations establishing the procedures aimed at preventing and identifying violations of the laws regulating processing and protection of PD, elimination of the consequences of such violations;
— taking of legal, organisational and technical measures aimed at ensuring PD safety;
— internal control of compliance of PD processing with the laws concerning PD processing and safety and the relevant regulations, PD protection requirements, the Company's PD processing policy, internal regulations of the Company;
— assessment of the damage which can be caused to PD subjects in case of violation of legal requirements concerning PD processing and protection, correspondence between the said damage and the PD safety measures taken by the Company;
— familiarisation of the Company's employees directly performing the processing of PD with the requirements of the laws concerning PD processing and protection;
— organisation of receipt and processing of the application and requests submitted by PD subjects or their legal representatives, and control of the receipt and processing of such applications and requests.

The Company's management understands the importance and necessity of PD protection and encourages continuous improvement of the system for protection of PD processed in the course of performance of the Company's core business.



Other rights and obligations of the Company as a personal data operator are determined by the laws of the Russian federation on personal data.

The officers of the Company who violate the regulations concerning processing and protection of personal data shall bear material, disciplinary, administrative, civil or criminal liability in accordance with the federal laws.





Rules of paying for Organiser's services vis Internet payment

Refund is possible only in case of cancellation or slippage of the event. In these cases a client will get back e-ticket cost paid to the same banking card used for the payment. Only tickets bought at can be refunded.



Event: Organiser’s Exhibition.

Visitor is a customer of Event visiting Services.

Organiser: RELX Limited Liability Company.

Bank is a Russian credit organization emitting Bank Cards in the territory of the Russian Federation under the laws of the Russian Federation and on the basis of contracts with the Participants.

Bank card is a payment or credit card emitted by the credit  organization which serves as a tool for cashless payments intended for performance by the Participants of operations with money funds on Bank Accounts of the Participants, or money funds extended by the Bank in credit to the Participants under the laws of the Russian Federation, as well as bank account contract, or within the established limits according to the terms and conditions of the credit agreement between the Bank and the Participant, provided that such payment or credit card may be used by the Participant for payment of the Services.

The Internet is a global system of voluntarily combined computer networks based on the use of the IP protocol and routing of data packages.

Payer is any person holding a Bank Card that initiates transmission via the Internet of an order to the Bank to remit money funds for paying the Services via an Internet payment in favor of the Participant.

Internet payment is a payment made by the Payer in favor of a Participant to pay for the Services via the Internet.

Service is Organiser’s activity aimed at organizing the Participant’s participation in the Event.



2.1. To make a payment the Payer will have to communicate its personal data (surname, name, patronymic, e-mail, name of company, position, address), as well as the data of own Bank Card.

2.2. When remitting money for the services via Internet payment, no costs will be charged for making such payment.

2.3. Upon completion of payment the Payer will be provided with a relevant confirmation.

2.4. Effecting of payment means Participant’s agreement with these Rules, as well as the Organiser established procedure of the Event.



3.1. Admittance to the Event will be against an individual electronic ticket.

3.2. The individual electronic ticket will be received after its full payment against the presentation of an identity card, as well as after payment confirmation and/or checking of participation payment data directly by the Organiser.

3.3. The Visitor will receive an electronic ticket at the electronic address it has indicated.

3.4. The electronic tickets purchased will not be subject to return.

3.5. The Organiser reserves the right to cancel an order, if the Payer while making the order has not provided the information required or provided the incorrect data (name, surname).

3.6. The return of electronic tickets will be allowed only in case of cancellation or postponement of the Event through Organiser’s fault. No return of tickets will be allowed on Visitor’s request.

3.7. In case of cancellation of the Event through Organiser’s fault or postponement of the Event, where the Visitor does not agree to changes in the time and/or venue of the Event, the Visitor will be returned the full price of the tickets. Return of the price of tickets sold at a discount for the cancelled or replaced events will take place taking into account the discounts received.

3.8. Return of the rickets will take place only at the Organiser’s offices during the working hours.

3.9. Money funds remitted to pay for the invitation cards from the Bank Cards will be credited back to the account only from the relevant Bank Card. The Organiser reserves the right to return the money in cash. If at the time of return the relevant Bank Card turns out closed (cancelled), or expired, where technically it does not seem possible to return the money to the Bank Card account, the money will be returned in cash against presentation of the card, or Bank certified application for closing (canceling) the card together with the identity card at the Organiser’s offices.



4.1. The Organiser reserves the right to establish limitations on the possibility of payment by the Payer for the Services using the Bank Cards, including, but not limited to, the emitting country of the Bank Card, class of the Bank Card, amount to be credited one-time and over a certain period etc. The Organiser reserves the right not to inform the Payer about the reasons of introducing the limitations.

4.2. Any Payers holding the VISA (Visa Classic, Visa Gold, Visa Platinum) MasterCard (MasterСard Mass, MasterСard Gold, MasterСard Platinum) Bank Cards emitted by the Russian Banks will be entitled to pay for the Services via the Internet payment.

4.3. The Internet payment will be allowed only by way of a card issued by the Banks located in the territory of the Russian Federation.

4.4. The total quantity of invitation tickets will be determined by the Organiser at its own discretion. The Organiser will be entitled to introduce any limitations on the quantity of invitations tickets which may be paid by one Payer.



5.1. The users will be informed of the termination or alteration of these Rules via the Organiser’s WEB site. The Rules will be deemed cancelled or altered from the time indicated in the notice.

5.2. The Payer will on its own bear responsibility for correctly indicating the number of its Bank Card, date of expiry of its Bank Card, the amount of money to be remitted, as well as other necessary data.

5.3. The Payer will on its own bear responsibility for any actions of third parties performed on behalf of the Payer using the Payer’s Bank Card when making the Internet payment.

5.4. Since the Organiser does not remit the money funds, nor provides any banking services, all responsibility for the correct performance of remittance will be borne by the Bank and the Payer. All claims pertaining to the return of money remitted under the Internet payment will be settled directly between the Bank and the Payer.

5.5. In case of protesting a Bank Card payment, regardless of the reason of protest, the Payer undertakes to compensate to the Organiser all expenses and losses related to the processing of protest, including the full amount of damage sustained (amount of payment previously remitted via the Bank Card), penalties of the international payment systems that process payments via the Bank Cards, expenses of documentation processing, legal expenses and other similar expenses.

5.6. The Organiser will not be liable vis-à-vis the Payer and/or Visitor for delays and interruptions in the operation of technical platforms and transportation networks or communication networks that arose due to circumstances for which the Organiser is not responsible.





Organiser: RELX LLC

Address: BC Delta Plaza, I-13, 2nd Syromyatnicheskiy Pereulok 1, Moscow 105120, Russia

Tel: +7 (495) 937 68 61

Fax: +7 (495) 937 68 62


Beneficiary: RELX LLC

Beneficiary's bank: AO Citibank Moscow


Beneficiary’s account number (IBAN) 40702826800701621006

Correspondent Bank: CitibankN.A, London


Correspondent account number: 5520797


We are using cookies to give you the best experience on our site. Cookies are files stored in your browser and are used by most websites to help personalise your web experience. By continuing to use our website without changing the settings, you are agreeing to our use of cookies. More information.